Cookie Policy
Cookies are small bits of data stored on the device you use to access our websites or apps, which are used to recognise repeat users.
We use cookies to collect data about visitors to our websites and apps, which optimises the functionality of these services.
We use Cookies for the following main reasons:
- Collecting data about how customers interact and use our services
- Make our websites and apps easier to use e.g. staying signed in for when you revisit the site
- Security reasons e.g. to authenticate your identity
- Provide you with customised content e.g. favourite stops, journeys, buses
- Improve our services
- Advertise to you, either directly or through trusted third parties
You can choose to remove or disable Cookies through your browser settings at any time.
The Cookies we use are:
|
Category |
Name |
Description |
|---|---|---|
|
Internal |
PHPSESSID |
Anonymous cookie to help keep track of a user's session |
|
Cloudflare ID |
__cfduid |
This is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It does not store any personally identifiable information. |
|
Stripe |
__stripe_mid, |
Placed by Stripe to provide fraud protection when a user purchases a ticket using the website. |
|
Visitor Tracking |
_ga, |
Used by Google Analytics to preserve user sessions. These cookies are only enabled if the user chooses to enable non-essential cookies. |
|
Cookie Message |
cookies_allowed, |
Determines if the user has approved non-essential cookies. |
|
User Favourites |
passenger-favourites-* |
Stores the users Favourites (Timetables, Journey Plans, Stops) |
The Cookies we use are:
Strictly necessary cookies. These are cookies that are required for the operation of our website. These essential cookies are always enabled because our website won’t work properly without them. They include, for example, cookies that enable you to log into secure areas of our website. You can switch off these cookies in your browser settings but you may then not be able to access all or parts of our website.
Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Choices about cookies
By clicking Allow Cookies, you consent to the use of all cookies, including analytical and functionality cookies.
However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all parts of our website.
All cookies, with the exception of essential cookies, are set to expire within a period of up to two years.
If you have any questions or concerns about our use of cookies, please send us an email at [email protected]