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Coronavirus Advice for Using Public Transport

The government’s advice is to avoid travelling on public transport but if you have to then to try to avoid busy times, wash your hands and keep a distance from other passengers and the driver. You can find their guidance on travelling by public transport here https://www.gov.uk/guidance/coronavirus-covid-19-safer-travel-guidance-for-passengers

Bus operators will keep buses and other vehicles clean and making sure that staff have good hand hygiene and maintaining social distancing as far as is possible is a priority. You may find that different operators have different ways of keeping you and their staff safe as there are no hard and fast rules. If you want more information you can see the advice that has been provided to transport operators here https://www.gov.uk/guidance/coronavirus-covid-19-safer-travel-guidance-for-passengers

As the lockdown eases, non-essential retail re-opens and more people go back to work there will be more buses more often from 1st June as the transport network gets back up to capacity.

For the latest NHS advice on Coronavirus click here https://www.nhs.uk/conditions/coronavirus-covid-19/

Changes to timetables

The way that timetables change over the coming weeks may be very short notice and so you may not see the latest times in our journey plans or at bus stops or stations straight away. We rely on the excellent work of Local Authorities to keep our data updated, and everyone is trying hard to keep up with the rate of change.

As we have more information about timetable changes, we will update you here and will do our very best to make sure we have the most up to date information possible in our journey planner. Always check with the operator before you travel if you have any concerns or are unsure about the times that your bus will run.

If you aren’t sure who operates the service that you want to know about, you can either use our journey planner to plan your journey and find the operator contact and Twitter feed there, or you can search for the timetable if you know the bus number. If you have any problems finding operator details, please contact us.

Here are some links to updated operator web pages on changes to their services:

Arriva https://www.arrivabus.co.uk/coronavirus/
Brighton and Hove https://www.buses.co.uk/coronavirus
East Yorkshire https://www.eastyorkshirebuses.co.uk/coronavirus
First Group https://www.firstgroup.com/help-and-support/coronavirus-information/local-travel-updates
Go North East https://www.gonortheast.co.uk/coronavirus/
Go North West https://www.gonorthwest.co.uk/news-service-updates/coronavirus/
Konect Bus https://www.konectbus.co.uk/coronavirus/
Metrobus https://www.metrobus.co.uk/managing-your-health-and-safety-board/
National Express West Midlands https://nxbus.co.uk/west-midlands/information/service-changes/coronavirus-service-information-update-
Oxford Bus Company https://www.oxfordbus.co.uk/covid-19/
Plymouth CityBus https://www.plymouthbus.co.uk
Stagecoach https://www.stagecoachbus.com/coronavirus

Even if you don’t have a Twitter account, you can see the latest Twitter updates from bus operators and their contact details by using our website.

To find operator Twitter feeds and contact details, one way is to go to our homepage and select ‘timetables’ as follows, and either type in your bus number if you know it, or the place you want to travel and click ‘Let’s Go’:

 

You’ll see the links to operator contact details and Twitter feeds in the list of timetables, just click on whichever you want to see. You can contact the operator or go to their website by clicking on the link in the contact details:

 

Thank you for your patience at this busy time and stay well.

 

Julie Williams

Chief Executive

Traveline