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Coronavirus Advice for Using Public Transport

From Monday 19th July, face coverings will not be mandatory on public transport in England except when travelling on Transport for London services.

However, government guidance is that you are encouraged to wear face coverings in England when in busy or confined areas. In line with this advice, so that other passengers feel safe and to protect yourself, some transport operators outside of London will be asking you to wear face coverings when travelling on their services.

Face coverings remain mandatory on public transport in Scotland and Wales.

You can find more information on current travel guidance here:

For the latest NHS advice on Coronavirus click here

Changes to timetables

As lockdown eases from 19th July, timetables may change over the coming weeks at short notice where there is increased demand for public transport. This means that you may not see the latest times in our journey plans or at bus stops or stations straight away. We rely on the excellent work of Local Authorities, First and Stagecoach to keep our data updated, and everyone is trying hard to keep up with the rate of change.

As we have more information about timetable changes, we will update you here and will do our very best to make sure we have the most up to date information possible in our journey planner. Always check with the operator before you travel if you have any concerns or are unsure about the times that your bus will run.

If you aren’t sure who operates the service that you want to know about, you can either use our journey planner to plan your journey and find the operator contact and Twitter feed there, or you can search for the timetable if you know the bus number. If you have any problems finding operator details, please contact us.


Here are some links to updated operator web pages on changes to their services:

Brighton and Hove
East Yorkshire
First Group
Go North East
Go North West
Konect Bus
National Express West Midlands
Oxford Bus Company
Plymouth CityBus
Isle of Man Transport

Even if you don’t have a Twitter account, you can see the latest Twitter updates from bus operators and their contact details by using our website.


To find operator Twitter feeds and contact details, one way is to go to our homepage and select ‘timetables’ as follows, and either type in your bus number if you know it, or the place you want to travel and click ‘Let’s Go’:

You’ll see the links to operator contact details and Twitter feeds in the list of timetables, just click on whichever you want to see. You can contact the operator or go to their website by clicking on the link in the contact details:

Thank you for your patience at this busy time and stay well.


Julie Williams

Chief Executive